What lessons can be learned from industry leaders in logistics?

Industry leaders often emphasise the importance of technology integration, continuous training of staff, and maintaining flexible logistics operations. These lessons can guide businesses in improving their own order fulfilment strategies.

How can a company manage returns effectively within their order fulfilment process?

operational disruptions.

What steps can I take to create a seamless returns process?

To create a seamless returns process, establish clear return policies, offer easy return options, provide prepaid return labels, and ensure timely refunds or exchanges. Additionally, communicating effectively with customers throughout the return journey is crucial.

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