It is essential to assess the channels available for communication with the forwarding service. Options such as phone support, email, and live chat should be considered to ensure customers can choose their preferred method. Additionally, a robust support system should accommodate inquiries outside of standard business hours. The reliability of customer support often influences overall satisfaction and can impact the efficiency of the shipping process significantly.

Ensuring Responsive Service

Understanding Cost Components

lity to proactively address issues, and improved customer satisfaction by keeping clients informed about their shipments' progress.

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