
In what ways do supplier relationships provide a competitive advantage?
Tracking performance in freight forwarding is crucial for maintaining efficiency. Key performance indicators (KPIs) such as delivery times, cargo damage rates, and cost per shipment provide insights into operational effectiveness. Regularly analysing these metrics allows businesses to identify trends and areas needing improvement. Establishing benchmarks based on historical data can help gauge whether current operations are meeting expectations.
How can companies develop strong networks with their suppliers?